Remote Customer Support Specialist - Outbound & Booking

Essencea; United States; Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

Work from home

Job summary

Essencea in the United States is seeking a remote customer support specialist to handle outbound calls and assist customers across bookings, deliveries, payments, and cancellations.

The role requires reliable home internet, a computer or laptop, and the ability to join immediately from a home setup. You will support drivers and keep customers informed with timely updates, working from home on a full-time basis.

Qualifications

• Previous experience in customer support or call center.
• Ability to handle outbound calls professionally.
• Strong communication and problem-solving skills.

Responsibilities

• Handle outbound customer calls professionally.
• Resolve bookings, deliveries, payments, cancellations, and driver support; track orders and provide timely updates.

Skills

Outbound calling

Customer support

Order tracking

Job description

Essencea in the United States is seeking a remote customer support specialist to handle outbound calls and assist customers across bookings, deliveries, payments, and cancellations.

The role requires reliable home internet, a computer or laptop, and the ability to join immediately from a home setup. You will support drivers and keep customers informed with timely updates, working from home on a full-time basis.