Remote Customer Support - Flexible Schedule

Essence Journey; Kentucky; Remote; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Flexible remote

PD support

Incentives

Wellness resources

Team support

Job summary

Essence Journey is seeking a Remote Customer Support Specialist to assist customers with inquiries, simple issue resolution, and account-related questions. This fully remote role requires clear communication and a structured environment with supportive teammates. No prior experience is required.

You will respond to emails and messages, update records, follow procedures, and escalate when needed. The position offers weekly pay, a flexible schedule, development support, incentives, wellness

Qualifications

• Strong written communication skills.
• Ability to manage multiple conversations at once.
• Reliable internet connection.
• Comfortable learning basic tools and workflows.
• No experience required.

Responsibilities

• Respond to customer questions through email and message-based support
• Provide clear, friendly, and professional assistance
• Update customer records and document interactions
• Follow simple support procedures and company guidelines
• Escalate issues when needed
• Maintain confidentiality and accuracy in all communications

Skills

Strong written communication

Conversation management

Reliable internet

Tool learning

No experience required

Job description

Essence Journey is seeking a Remote Customer Support Specialist to assist customers with inquiries, simple issue resolution, and account-related questions. This fully remote role requires clear communication and a structured environment with supportive teammates. No prior experience is required.

You will respond to emails and messages, update records, follow procedures, and escalate when needed. The position offers weekly pay, a flexible schedule, development support, incentives, wellness