Remote Customer Support Specialist – Healthcare

Arsenault; Chicago (IL); Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Full benefits including health insurance

Paid time off

401k with match

Fully remote position

Job summary

A leading quality improvement organization is seeking a Customer Service Representative to work remotely, providing support for their Review Team. Ideal candidates should have excellent verbal communication skills, enjoy helping others, and possess strong organizational abilities. This role offers full benefits, including health insurance effective the first month, paid time off, and a 401k plan. Join us to make a meaningful impact in healthcare and support vulnerable populations nationwide. We value training and support for employees to excel in their careers.

Qualifications

• Two to three years clerical experience including word processing and customer service.
• Medical terminology knowledge is desired.
• Ability to maintain composure under stressful situations.

Responsibilities

• Provide all customer service support for the Review Team.
• Communicate with beneficiaries and providers via the helpline.
• Assist with identifying areas for potential improvement.

Skills

Excellent verbal communication skills

Customer oriented

Organizational skills

Ability to multitask

Education

High school diploma or equivalent

Tools

PC based computer system

Job description

A leading quality improvement organization is seeking a Customer Service Representative to work remotely, providing support for their Review Team. Ideal candidates should have excellent verbal communication skills, enjoy helping others, and possess strong organizational abilities. This role offers full benefits, including health insurance effective the first month, paid time off, and a 401k plan. Join us to make a meaningful impact in healthcare and support vulnerable populations nationwide. We value training and support for employees to excel in their careers.