Remote Customer Experience Specialist — Empathy & Solutions

Easy Recruiter; New York (NY); Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical benefits from day one

Tuition reimbursement up to $5000 annually

Competitive paid time off

Job summary

A leading healthcare organization is looking for a Customer Service Representative to provide remote support. You will be the primary point of contact for customers, helping them resolve issues through excellent communication and problem-solving skills. The role offers a comprehensive training program, flexible work schedules, and benefits beginning on your first day, including tuition reimbursement and competitive paid time off.

Qualifications

• Minimum high school diploma or GED required.
• 0-3 years of experience in a customer-facing role.
• Strong attention to detail and excellent communication skills.

Responsibilities

• Receive inbound calls and provide superior service.
• Listen to customer concerns and solve problems with empathy.
• Participate in special projects and adjust priorities as needed.

Skills

Excellent verbal skills

Attention to detail

Communication skills

Problem-solving abilities

Ability to adapt to change

Education

High school diploma or GED

Job description

A leading healthcare organization is looking for a Customer Service Representative to provide remote support. You will be the primary point of contact for customers, helping them resolve issues through excellent communication and problem-solving skills. The role offers a comprehensive training program, flexible work schedules, and benefits beginning on your first day, including tuition reimbursement and competitive paid time off.