Remote Customer Support Specialist - Central Ohio

gobravvo; Columbus (OH); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Company-provided equipment

Comprehensive training and support

Career advancement opportunities

Job summary

TRC Staffing Services, Inc. offers a remote Customer Service Representative role based in the Central Ohio region. You will respond to client inquiries, assist with process guidance and system setup, and document interactions in the database using provided software.

A quiet home workspace and strong communication skills are essential. Company-provided laptop and headset support remote work, with comprehensive training and growth opportunities within the organization.

Qualifications

• Minimum of 1 year prior experience in a call center or customer service environment.
• Excellent verbal and written communication skills.
• Proficiency with computers and database software; Salesforce experience is a plus.
• Ability to work independently in a quiet home workspace.
• Professional demeanor and positive attitude.
• Ability to quickly learn and apply new training.
• Some previous college experience is a plus.
• Clean criminal background required.
• Current resume showing relevant experience must be submitted with application.

Responsibilities

• Receive and respond to incoming phone calls from client locations.
• Assist clients with process inquiries and system setup.
• Document all client interactions accurately in the database.
• Utilize provided software and tools to resolve issues efficiently.
• Maintain a high standard of professionalism and customer care.
• Ensure a quiet and organized work environment for optimal performance.

Skills

Communication skills

Call center

Salesforce

Remote work

Education

High school diploma

Some college experience

Tools

CRM software

Job description

TRC Staffing Services, Inc. offers a remote Customer Service Representative role based in the Central Ohio region. You will respond to client inquiries, assist with process guidance and system setup, and document interactions in the database using provided software.

A quiet home workspace and strong communication skills are essential. Company-provided laptop and headset support remote work, with comprehensive training and growth opportunities within the organization.