Remote Customer Support Specialist

Socket.dev; Port Saint Lucie (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Comprehensive training

Mentorship

Remote work

Career advancement

Job summary

AO (American Income Division) offers a 100% remote career as a Virtual Customer Support Specialist across the United States. You will assist clients with benefits information, enrollment, and ongoing support, delivering high-quality service from a home office environment.

No prior insurance experience is required, with comprehensive training, mentorship, and leadership development available to help you grow your career in a remote team.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service mindset.
• Positive attitude and willingness to learn.
• Self-motivation and accountability.
• Ability to work independently in a remote environment.
• Strong organizational and time-management skills.
• Adaptability and problem-solving abilities.
• Professionalism and integrity.

Responsibilities

• Meet with clients virtually through Zoom and phone appointments
• Answer questions regarding available benefits and coverage options
• Explain products, services, and policy information clearly and professionally
• Assist clients with applications, enrollment, and policy updates
• Provide ongoing customer support and follow-up communication
• Maintain accurate client records and documentation
• Build long-term client relationships through exceptional service and professionalism

Skills

Communication

Customer service

Time management

Organization

Remote work

Problem solving

Professionalism

Job description

AO (American Income Division) offers a 100% remote career as a Virtual Customer Support Specialist across the United States. You will assist clients with benefits information, enrollment, and ongoing support, delivering high-quality service from a home office environment.

No prior insurance experience is required, with comprehensive training, mentorship, and leadership development available to help you grow your career in a remote team.