Remote Client Service Specialist - Flexible & Growth

Globe Life AIL - Lisa Russel; Greenville (SC); Remote; USD 32,000 - 48,000; Full time

Benefits offered by this job

Weekly pay

Flexible scheduling

Training provided

Remote work

Career advancement

Job summary

AO (American Income Division) is recruiting Remote Client Service Representatives to work from home across the United States. This role emphasizes helping families understand benefits, delivering exceptional service, and building long-term client relationships.

No prior insurance experience is required, and the team offers comprehensive training, mentorship, and ongoing development within a supportive remote environment.

Qualifications

• Excellent communication and active listening skills.
• Strong problem-solving abilities.
• Positive attitude, willingness to learn.
• Self-motivation and accountability.
• Ability to work independently while collaborating remotely.
• Professionalism, integrity, and attention to detail.
• No insurance experience required.

Responsibilities

• Meet with clients virtually through Zoom and phone appointments.
• Answer questions regarding benefits and coverage options.
• Explain products and services clearly and professionally.
• Assist clients with applications, enrollment, and policy updates.
• Provide ongoing customer service and follow-up communication.
• Build strong, long-term client relationships.
• Maintain accurate client records and documentation.

Skills

Communication

Active listening

Problem solving

Self-motivation

Independence

Attention to detail

Customer service

Tools

Zoom

Job description

AO (American Income Division) is recruiting Remote Client Service Representatives to work from home across the United States. This role emphasizes helping families understand benefits, delivering exceptional service, and building long-term client relationships.

No prior insurance experience is required, and the team offers comprehensive training, mentorship, and ongoing development within a supportive remote environment.