Remote Benefits Advisor | Customer Service Specialist

Globe Life AIL - Lisa Russel; Arlington (TX); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

100% Remote Flexibility

Weekly pay

Performance bonuses

Leadership development

Job summary

AO (American Income Division) seeks a Remote Customer Service Representative – Benefits Advisor to educate families about supplemental benefits from home. No prior insurance experience is required, with comprehensive training and mentorship provided.

You'll build long-term client relationships, conduct virtual consultations, and support enrollment while working in a fully remote U.S. environment.

Qualifications

• Excellent written and verbal communication is required.
• Strong customer service and relationship-building abilities.
• Self-motivated with personal accountability.
• Ability to work independently in a remote environment.
• No prior insurance experience is required.

Responsibilities

• Conduct virtual consultations via Zoom and scheduled calls.
• Answer questions about available benefits and coverage options.
• Assist clients with enrollment paperwork and updates.
• Maintain accurate client records and provide ongoing support.

Skills

Excellent written and verbal comms

Customer service

Self-motivation

Remote work ability

Job description

AO (American Income Division) seeks a Remote Customer Service Representative – Benefits Advisor to educate families about supplemental benefits from home. No prior insurance experience is required, with comprehensive training and mentorship provided.

You'll build long-term client relationships, conduct virtual consultations, and support enrollment while working in a fully remote U.S. environment.