Remote Client Success Specialist

Globe Life AIL - Lisa Russel; Fort Worth (TX); Remote; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical reimbursement

Life insurance

Incentive travel

Leadership development

Recognition programs

Modern virtual tools

Job summary

AO (American Income Division) is hiring a Remote Client Success Representative to support clients seeking information about benefits and coverage options. You will educate customers, handle enrollment, and provide ongoing service in a fully virtual environment while building lasting relationships.

No prior insurance experience is required; comprehensive training and mentorship are provided to help you succeed from home.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Active listening and problem-solving skills.

Responsibilities

• Serve as a trusted resource for clients while developing communication, customer service, and leadership skills.
• Meet with clients virtually through Zoom and scheduled phone appointments.
• Explain products and services clearly and professionally; assist with applications and enrollment.

Skills

Communication

Relationship building

Active listening

Problem solving

Tools

Zoom

Job description

AO (American Income Division) is hiring a Remote Client Success Representative to support clients seeking information about benefits and coverage options. You will educate customers, handle enrollment, and provide ongoing service in a fully virtual environment while building lasting relationships.

No prior insurance experience is required; comprehensive training and mentorship are provided to help you succeed from home.