Remote Customer Support Specialist

InteLogix; Dothan (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid Training

Medical, Dental, and Vision Insurance

Paid Time Off

Employee Discounts

Full-time, non-seasonal

Career Advancement

Job summary

InteLogix is seeking a remote Customer Service Representative to be the first point of contact for customers, resolving issues and ensuring a positive experience. You will need excellent communication, problem solving abilities and a customer-focused mindset.

The role includes paid training, health coverage, PTO, employee discounts, and opportunities for career advancement. Flexible weekend/holiday scheduling may be required depending on needs.

Qualifications

• High School Diploma or equivalent required.
• At least 6 months of call center experience required.
• Strong typing skills are required.
• Proficient with Microsoft Office products and Salesforce.
• Troubleshoot basic technical issues.
• Ability to remain engaged on the phone with minimal distractions.

Responsibilities

• Serve as the primary point of contact for customers via phone

Skills

Customer service

Communication

Problem solving

Typing

Microsoft Office

Salesforce

Phone etiquette

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office

Salesforce

Job description

InteLogix is seeking a remote Customer Service Representative to be the first point of contact for customers, resolving issues and ensuring a positive experience. You will need excellent communication, problem solving abilities and a customer-focused mindset.

The role includes paid training, health coverage, PTO, employee discounts, and opportunities for career advancement. Flexible weekend/holiday scheduling may be required depending on needs.