Remote Customer Service Pro - Problem Solver & Care

InteLogix; Lawton (OK); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid Training

Medical, Dental, and Vision Insurance

Paid Time Off

Employee Discounts

Full-time, non-seasonal

Career Advancement

Job summary

InteLogix is seeking a remote Customer Service Representative to join our team. You will be the first point of contact for customers, resolving inquiries and guiding them to solutions with a customer-focused mindset.

The ideal candidate has at least 6 months of call center experience, strong communication skills, and proficiency with Microsoft Office and Salesforce. This is a full-time, non-seasonal role with paid training and benefits.

Qualifications

• 6+ months of call center experience.
• High School Diploma or equivalent.
• Must be 18 years or older.

Responsibilities

• Serve as the primary point of contact for customers via phone.
• Provide exceptional customer service by addressing inquiries and guiding customers through solutions.
• Document customer interactions across tools/platforms accurately.
• Collaborate with other departments to resolve issues and escalate complex problems.

Skills

Communication

Typing

Microsoft Office

Salesforce

Troubleshooting

Customer service

Education

High School Diploma or equivalent

Tools

Salesforce

Microsoft Office

Job description

InteLogix is seeking a remote Customer Service Representative to join our team. You will be the first point of contact for customers, resolving inquiries and guiding them to solutions with a customer-focused mindset.

The ideal candidate has at least 6 months of call center experience, strong communication skills, and proficiency with Microsoft Office and Salesforce. This is a full-time, non-seasonal role with paid training and benefits.