Remote Customer Care Specialist

InteLogix; Georgia; On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

Paid Training

Medical, Dental, and Vision Insurance

Paid Time Off

Employee Discounts

Career Advancement

Job summary

InteLogix is seeking a full-time customer service representative to assist customers with their electric and gas services. The ideal candidate will possess a High School Diploma and at least one year of customer service experience.

Responsibilities include handling customer inquiries, educating them on billing, and providing solutions to ensure satisfaction. Benefits include paid training and insurance plans. This position requires reliable internet and a dedicated workspace.

Qualifications

• At least 1 year of customer service experience is required.
• Strong written and verbal communication skills are needed.
• Ability to conduct research efficiently within time constraints.

Responsibilities

• Respond to incoming customer calls regarding electric and gas services.
• Educate customers on billing details and available assistance programs.
• Ensure high level of customer satisfaction with accurate solutions.

Skills

Excellent communication skills

Customer service experience

Strong written and verbal communication

Ability to handle pressure

Typing quickly and accurately

Ability to empathize with customers

Education

High School Diploma or GED

Job description

InteLogix is seeking a full-time customer service representative to assist customers with their electric and gas services. The ideal candidate will possess a High School Diploma and at least one year of customer service experience.

Responsibilities include handling customer inquiries, educating them on billing, and providing solutions to ensure satisfaction. Benefits include paid training and insurance plans. This position requires reliable internet and a dedicated workspace.