Remote Customer Support & Scheduling Coordinator

Professional Travel Hub; Los Angeles (CA); Remoto; USD 42.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible remote work

Onboarding & support

Growth opportunities

Collaborative team environment

Descrizione del lavoro

Professional Travel Hub is seeking a dependable Customer Support Coordinator to provide client assistance, manage support requests, and coordinate scheduling in a remote environment. This role emphasizes clear communication, organization, and delivering a positive client experience.

The position is ideal for detail-oriented individuals who can work independently using digital tools, with opportunities for growth and advancement in a supportive team environment.

Competenze

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Mansioni

• Respond to client inquiries and provide timely, professional support
• Assist with coordinating scheduling, reservations, and service requests
• Maintain accurate client records and support documentation in internal systems
• Communicate with clients via email, phone, and online platforms
• Track and follow up on open requests to ensure resolution
• Review service details and confirmations for accuracy
• Provide general administrative and customer support
• Collaborate with internal teams to ensure a smooth client experience

Conoscenze

Written communication

Verbal communication

Organization

Remote work

Online systems

Customer service

Administrative experience

Reliable internet

Strumenti

CRM software

Descrizione del lavoro

Professional Travel Hub is seeking a dependable Customer Support Coordinator to provide client assistance, manage support requests, and coordinate scheduling in a remote environment. This role emphasizes clear communication, organization, and delivering a positive client experience.

The position is ideal for detail-oriented individuals who can work independently using digital tools, with opportunities for growth and advancement in a supportive team environment.