Remote Client Experience & Scheduling Coordinator

Professional Travel Hub; Missouri; Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible remote work

Onboarding and support

Growth opportunities

Job summary

Professional Travel Hub is seeking a dependable Customer Support Coordinator to assist clients, handle support requests, and coordinate scheduling in a remote environment. The role emphasizes clear communication, strong organization, and delivering a positive client experience.

Ideal candidates are detail-oriented, self-directed, and comfortable using digital tools to manage inquiries, reservations, and documentation while collaborating with internal teams for a smooth service delivery.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Respond to client inquiries with timely, professional support.
• Assist with coordinating scheduling, reservations, and service requests.
• Maintain accurate client records and support documentation in internal systems.
• Communicate with clients via email, phone, and online platforms.
• Track and follow up on open requests to ensure resolution.
• Review service details and confirmations for accuracy.
• Provide general administrative and customer support.
• Collaborate with internal teams to ensure a smooth client experience.

Skills

Strong written and verbal comms

Excellent organizational skills

Comfortable with online systems

Ability to manage multiple tasks

Customer service experience preferred

Reliable internet access, remote work

Job description

Professional Travel Hub is seeking a dependable Customer Support Coordinator to assist clients, handle support requests, and coordinate scheduling in a remote environment. The role emphasizes clear communication, strong organization, and delivering a positive client experience.

Ideal candidates are detail-oriented, self-directed, and comfortable using digital tools to manage inquiries, reservations, and documentation while collaborating with internal teams for a smooth service delivery.