Remote Customer Support & Business Growth Specialist
ASSA ABLOY Sicherheitstechnik GmbH
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Benefits offered by this job
Job summary
ASSA ABLOY Sicherheitstechnik GmbH seeks a Customer Support and Business Development Specialist I to deliver outstanding customer service remotely across the United States. You will handle phone, email, and live chat support while driving partner onboarding and training, and assist with tradeshow activities and distributor engagement.
The role blends technical support with sales and business development, requiring 2–3 years’ experience, strong Windows and mobile OS knowledge, and willingness to
Qualifications
- College/University degree preferred or equivalent work experience.
- Minimum 2–3 years of relevant experience.
- Strong customer service skills and professional communication.
- Willingness to travel up to 50% domestically and internationally.
- Passport required for travel and assignments.
Responsibilities
- Provide customer support via phone, email, live chat, and customer site visits.
- Troubleshoot hardware, software, PC interface, and mobile app issues; escalate as needed.
- Onboard and train partners; manage subscriptions, orders and warranty returns.
- Collaborate with sales, marketing and engineering to support tradeshow activities and training.
Skills
Education
Tools
Job description
ASSA ABLOY Sicherheitstechnik GmbH seeks a Customer Support and Business Development Specialist I to deliver outstanding customer service remotely across the United States. You will handle phone, email, and live chat support while driving partner onboarding and training, and assist with tradeshow activities and distributor engagement.
The role blends technical support with sales and business development, requiring 2–3 years’ experience, strong Windows and mobile OS knowledge, and willingness to
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