Remote Customer Success & Support Specialist

MCI Military Recruitment; Sumter (SC); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Career Growth

Job summary

MCI Military Recruitment in Sumter, South Carolina is seeking a dedicated Customer Service Representative. This role involves handling customer inquiries and ensuring a positive customer experience.

The ideal candidate possesses excellent communication skills and a problem-solving mindset. MCI offers competitive benefits, including paid time off and health coverage, and supports career growth.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Basic understanding of Windows operating system.

Responsibilities

• Handle customer inquiries and provide accurate information.
• Utilize systems and technology for account management tasks.
• Resolve customer issues efficiently and effectively.

Skills

Excellent communication skills

Problem-solving mindset

Customer service oriented

Basic knowledge of Microsoft Office Suite

Ability to multi-task

Education

High school diploma or equivalent

Job description

MCI Military Recruitment in Sumter, South Carolina is seeking a dedicated Customer Service Representative. This role involves handling customer inquiries and ensuring a positive customer experience.

The ideal candidate possesses excellent communication skills and a problem-solving mindset. MCI offers competitive benefits, including paid time off and health coverage, and supports career growth.