Remote Customer Success & Support Specialist

MCI Military Recruitment; Biloxi (MS); Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth Opportunities

Fun Work Environment

Job summary

MCI Military Recruitment, located in Biloxi, Mississippi, is looking for a dedicated Customer Service Representative. The role involves handling customer inquiries, providing accurate information, and ensuring a positive customer experience. Candidates must possess excellent communication skills and problem-solving abilities.

The position offers competitive compensation, benefits, and opportunities for career growth.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to evaluate, troubleshoot, and follow-up on customer issues.

Responsibilities

• Listen to customers and resolve issues.
• Utilize technology for account management.
• Explain products and processes to customers.

Skills

Communication skills

Problem-solving

Conflict resolution

Multitasking

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Military Recruitment, located in Biloxi, Mississippi, is looking for a dedicated Customer Service Representative. The role involves handling customer inquiries, providing accurate information, and ensuring a positive customer experience. Candidates must possess excellent communication skills and problem-solving abilities.

The position offers competitive compensation, benefits, and opportunities for career growth.