Remote Customer Success & Support Specialist

MCI Military Recruitment; Louisiana; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Job summary

MCI Military Recruitment is seeking a Customer Service Representative to handle customer inquiries and ensure a positive experience. The role demands excellent communication, problem-solving skills, and the ability to thrive in a fast-paced environment. Applicants must have a high school diploma and be 18 or older.

MCI offers competitive benefits, including PTO, health coverage after 60 days, and opportunities for career growth. Join a team that values diversity and recognition of hard work!

Qualifications

• Must be 18 years of age or older.
• Strong typing skills (20+ words a minute).
• Ability to maintain regular attendance.

Responsibilities

• Listen to customers and resolve their issues.
• Utilize systems to manage accounts.
• Elevate customer dissatisfaction appropriately.

Skills

Customer service orientation

Excellent communication skills

Problem-solving ability

Ability to multi-task

Conflict resolution

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Military Recruitment is seeking a Customer Service Representative to handle customer inquiries and ensure a positive experience. The role demands excellent communication, problem-solving skills, and the ability to thrive in a fast-paced environment. Applicants must have a high school diploma and be 18 or older.

MCI offers competitive benefits, including PTO, health coverage after 60 days, and opportunities for career growth. Join a team that values diversity and recognition of hard work!