Remote Customer Success & Support Specialist

MCI Military Recruitment; Keese (TN); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth Opportunities

Paid Training

Job summary

MCI Military Recruitment is looking for a Customer Service Representative in Tennessee, USA. In this role, you will handle customer inquiries, resolve issues, and ensure a positive experience. You should possess excellent communication skills, be problem-solving oriented, and thrive in a fast-paced environment. The position offers competitive compensation, health benefits, and growth opportunities. If you meet the qualifications, we encourage you to apply today!

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words a minute).
• Strong team orientation and customer focus.

Responsibilities

• Listen to customers, understand their needs, and resolve customer issues.
• Utilize systems and technology to complete account management tasks.
• Explain and position products and processes with customers.

Skills

Excellent organizational skills

Communication skills

Problem-solving

Customer service orientation

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Military Recruitment is looking for a Customer Service Representative in Tennessee, USA. In this role, you will handle customer inquiries, resolve issues, and ensure a positive experience. You should possess excellent communication skills, be problem-solving oriented, and thrive in a fast-paced environment. The position offers competitive compensation, health benefits, and growth opportunities. If you meet the qualifications, we encourage you to apply today!