Remote Customer Success Pro — Relationships & Growth

Remote Leverage; United States; Teletrabalho; USD 16 000 - 28 000; Tempo integral

Resumo da oferta

Remote Leverage is seeking a REMOTE Customer Success Manager to join our distributed team. You will build strong client relationships, respond to inquiries, and coordinate with internal teams to meet client needs.

Requirements include 1+ year in CS, fluency in English, reliable internet, headset, and a proactive, team-oriented attitude. This is a remote role with opportunities across multiple countries.

Qualificações

• 1+ years of experience in a Customer Success role or similar.
• Fluent in English, both verbal and written.
• Stable internet connection, laptop, and headset.
• High level of motivation and persistence.
• Energetic and upbeat; team player.
• Willing to listen to feedback and improve.

Responsabilidades

• Develop and maintain strong client relationships.
• Handle client inquiries and provide timely, effective solutions.
• Coordinate with internal teams to meet client needs.
• Prepare reports and presentations as needed.
• Monitor customer satisfaction and feedback.
• Analyze client feedback to identify opportunities for improvement.

Conhecimentos

CRM platforms

Communication skills

Office suites

Customer support tools

Feedback analysis

Ferramentas

HubSpot

Salesforce

Zoho

Zendesk

Freshdesk

Google Workspace

Microsoft Office

Descrição da oferta de emprego

Remote Leverage is seeking a REMOTE Customer Success Manager to join our distributed team. You will build strong client relationships, respond to inquiries, and coordinate with internal teams to meet client needs.

Requirements include 1+ year in CS, fluency in English, reliable internet, headset, and a proactive, team-oriented attitude. This is a remote role with opportunities across multiple countries.