Remote Customer Success Partner (Healthcare Accounts)

Cardinal Health, Inc.; Providence (RI); Remote; USD 69,000 - 107,000; Full time

Job summary

Cardinal Health, Inc. is seeking a Customer Success Account Manager to serve as the primary relationship owner for a hospital system and its stakeholders.

You will ensure responsive, accurate, and solutions-oriented service while coordinating across Cardinal Health teams to address customer needs. The ideal candidate brings strong customer-facing experience, exceptional communication, and analytical skills.

Qualifications

• Experience in direct customer-facing roles.
• Experience delivering in-person or live video presentations to external stakeholders.
• Strong analytical and reporting capabilities.
• Proficient in Excel, including VLOOKUP.
• Willingness to travel once per quarter in the US Midwest.
• Excellent communication and collaboration skills.
• Detail-oriented with ability to manage multiple priorities.
• Ability to identify needs and drive projects.

Responsibilities

• Serve as primary relationship owner for the healthcare system.
• Coordinate resources across Cardinal Health teams to address customer needs.
• Deliver accurate, timely information and proactive insights.
• Lead customer meetings and business reviews.

Skills

Customer facing

Presentations

Analytical skills

Problem solving

Travel willingness

Team player

Project management

Communication

Attention to detail

Tools

Excel

Job description

Cardinal Health, Inc. is seeking a Customer Success Account Manager to serve as the primary relationship owner for a hospital system and its stakeholders.

You will ensure responsive, accurate, and solutions-oriented service while coordinating across Cardinal Health teams to address customer needs. The ideal candidate brings strong customer-facing experience, exceptional communication, and analytical skills.