Remote Customer Success Lead for Healthcare Partners

Cardinal Health, Inc.; Santa Fe (NM); Remote; USD 69,000 - 107,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401k savings plan

Paid time off

Job summary

Cardinal Health, Inc. is seeking a Customer Success Account Manager to own strategic relationships with hospital systems and their stakeholders.

You will coordinate across Cardinal Health teams to deliver a consistently responsive, accurate, and value-driven customer experience. The ideal candidate has strong presentation and analytics skills, experience in direct customer-facing roles, and excels at turning data into actionable insights.

Qualifications

• Prior experience in a direct customer facing role.
• Experience executing live presentations to external stakeholders and articulating metrics.
• Strong Analytical and Reporting capabilities.
• Excel VLOOKUP proficiency is required.
• Willingness to travel once per quarter.

Responsibilities

• Be the primary relationship owner for the healthcare system and its stakeholders.
• Coordinate across Cardinal Health teams to deliver timely, accurate customer experiences.
• Lead customer meetings and business reviews with confidence.
• Identify opportunities and drive value through data-driven insights.
• Ensure requests are acknowledged and resolved with clear ownership and timelines.

Skills

Customer relationships

Presentations

Analytics

Excel (VLOOKUP)

Communication skills

Problem solving

Travel readiness

Tools

Excel

PowerPoint

Job description

Cardinal Health, Inc. is seeking a Customer Success Account Manager to own strategic relationships with hospital systems and their stakeholders.

You will coordinate across Cardinal Health teams to deliver a consistently responsive, accurate, and value-driven customer experience. The ideal candidate has strong presentation and analytics skills, experience in direct customer-facing roles, and excels at turning data into actionable insights.