Remote Customer Success Operations Lead

Varonis Systems, Inc.; Austin (TX); Remote; USD 90,000 - 130,000; Full time

Job summary

Varonis Systems, Inc. is seeking a Customer Success Operations Manager to orchestrate the customer journey and drive value realization.

You will work closely with regional leadership and cross-functional teams to optimize processes, analyze data, and implement scalable strategies that boost customer satisfaction and loyalty. The role emphasizes data-driven decision making, KPI tracking, and developing training materials to empower customer success teams while aligning with business objectives.

Job description

Varonis Systems, Inc. is seeking a Customer Success Operations Manager to orchestrate the customer journey and drive value realization.

You will work closely with regional leadership and cross-functional teams to optimize processes, analyze data, and implement scalable strategies that boost customer satisfaction and loyalty. The role emphasizes data-driven decision making, KPI tracking, and developing training materials to empower customer success teams while aligning with business objectives.