Remote Customer Success Manager — Growth & Renewals

Simetrik; United States; A distancia; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work anywhere

Learning budget

Descripción de la vacante

Simetrik is a remote-first financial operations platform that helps automate reconciliations and control over payment operations. You will own the customer journey for a portfolio of Mid Market accounts, building relationships with senior stakeholders and driving governance.

We value a data-driven mindset, strong commercial acumen, and disciplined CRM hygiene. This is a fully remote role offering a $500 learning budget and competitive compensation.

Formación

• Strong commercial acumen with understanding of renewals and expansion strategy.
• Analytical and data-driven mindset, able to translate product usage into ROI narratives.
• High operational discipline with structured governance and consistent CRM hygiene.

Responsabilidades

• Own the customer journey for a portfolio of Mid Market accounts.
• Build relationships with senior stakeholders and drive structured governance.
• Detect and mitigate risk early through health indicators and adoption signals.

Conocimientos

Commercial acumen

Renewals & expansion

Analytical mindset

CRM hygiene

Descripción del empleo

Simetrik is a remote-first financial operations platform that helps automate reconciliations and control over payment operations. You will own the customer journey for a portfolio of Mid Market accounts, building relationships with senior stakeholders and driving governance.

We value a data-driven mindset, strong commercial acumen, and disciplined CRM hygiene. This is a fully remote role offering a $500 learning budget and competitive compensation.