Remote Customer Success Manager - Data-Driven Growth

Egreenservices; Corpus Christi (TX); Remote; USD 75,000 - 119,000; Full time

Benefits offered by this job

Remote work setup

Mentorship program

Flexible living in Corpus Christi

Job summary

CVS Health in Corpus Christi, TX is seeking a Customer Success Manager who builds trust and enables deals to close themselves. The role emphasizes data-driven decisions, empathy, and ownership of local sales and marketing outcomes.

A remote setup is offered with a focus on sustaining renewals and maximizing CSAT-driven growth. The ideal candidate brings strong analytical skills, the ability to mentor others, and experience with Data Entry, Customer Retention, and CSAT surveys across multi-year

Qualifications

• Strong analytical and problem-solving capabilities.
• Ability to teach what you know to someone greener.
• Empathy in delivering feedback and guidance.
• Comfort owning sales/marketing decisions in a TX market.
• Strong working knowledge of Data Entry and Customer Retention.
• Experience with Customer Satisfaction Surveys and data-driven improvements.
• Resilience across long sales/marketing cycles (8 years).

Responsibilities

• Map buyer pain to CVS Health's pitch deck, slide by slide.
• Build the Data Entry report leadership checks before the TX review.
• Test three subject lines, kill two, scale the winner.
• Report on attribution and channel ROI to inform the budget cycle.
• Frame the safety-first ROI a Corpus Christi CFO can defend internally.
• Identify the CSAT survey gaps leaking deals at handoff.
• Keep Corpus Christi renewals from slipping by owning the timeline.

Skills

Analytical thinking

Problem solving

Mentorship

Empathy

Sales decisions

Data entry

Customer retention

CSAT surveys

Job description

CVS Health in Corpus Christi, TX is seeking a Customer Success Manager who builds trust and enables deals to close themselves. The role emphasizes data-driven decisions, empathy, and ownership of local sales and marketing outcomes.

A remote setup is offered with a focus on sustaining renewals and maximizing CSAT-driven growth. The ideal candidate brings strong analytical skills, the ability to mentor others, and experience with Data Entry, Customer Retention, and CSAT surveys across multi-year