Remote Customer Service & Tech Support Agent

Downtown Boulder Partnership; Oklahoma City (OK); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Flexible scheduling

Work from home

Job summary

Kinley Ames LLC in Oklahoma City is hiring Work From Home Agents to provide customer service and technical support. This role involves answering calls, chats, and emails, as well as researching customer issues to provide solutions.

The ideal candidate will have a high school diploma and strong data entry and customer service skills. You will work remotely, set your own schedule, and enjoy the flexibility of working from home.

Qualifications

• Must have a working computer and high-speed internet.
• Proficient in required language and typing skills.
• Great customer service and people skills.

Responsibilities

• Answer incoming calls, chats, and emails.
• Research and determine appropriate actions.
• Build trust with customers through clear interactions.
• Upsell eligible customers home warranty solutions.
• Enter new customer information into the system.

Skills

Customer service skills

Data entry skills

Problem-solving skills

Negotiation skills

Education

High school diploma or equivalent

Job description

Kinley Ames LLC in Oklahoma City is hiring Work From Home Agents to provide customer service and technical support. This role involves answering calls, chats, and emails, as well as researching customer issues to provide solutions.

The ideal candidate will have a high school diploma and strong data entry and customer service skills. You will work remotely, set your own schedule, and enjoy the flexibility of working from home.