Remote Client Service Specialist – Growth & Sales Support

Weed Man; Maryland; Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Holiday pay

Work from home

Bonus program

Industry and Company Training

Job summary

Weed Man is seeking a Customer Service Representative to join our remote team in the United States. You will handle a high volume of calls, texts and emails, coordinate with Sales, Technical and Administrative managers, and help customers resolve questions and concerns.

The role emphasizes excellent phone and organizational skills, accurate data entry, and attention to detail. This full-time, work-from-home position offers training, benefits including dental and health insurance, holiday pay,

Qualifications

• Previous customer service experience.

Responsibilities

• Answer a large volume of incoming calls, texts and emails.
• Coordinate with Sales, Technical, and Administrative managers to handle duties.
• Verify customer information and resolve customer questions or concerns.
• Assist in collecting accounts receivable and upsell via phone sales.

Skills

Phone skills

Organizational skills

Computer skills

Job description

Weed Man is seeking a Customer Service Representative to join our remote team in the United States. You will handle a high volume of calls, texts and emails, coordinate with Sales, Technical and Administrative managers, and help customers resolve questions and concerns.

The role emphasizes excellent phone and organizational skills, accurate data entry, and attention to detail. This full-time, work-from-home position offers training, benefits including dental and health insurance, holiday pay,