Remote Customer Service Rep – Growth, Benefits & PTO

Weed Man; Butlerville (IN); Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health benefits

Work from home

Dental insurance

Vision insurance

Paid time off

Holiday pay

Advancement opportunities

Training programs

Job summary

Weed Man is seeking a Customer Service Representative for a fully remote role. You will handle inquiries via phone, text, and email while collaborating with Sales, Technical, and Administrative teams to ensure smooth operations and customer satisfaction.

The ideal candidate has excellent communication and organizational skills, can manage multiple tasks, and possesses prior customer service experience. This full-time remote position offers a competitive hourly wage and benefits.

Qualifications

• Excellent phone and organizational skills are required.
• Computer skills and the ability to multitask with attention to detail are essential.
• Previous customer service experience is a plus.

Responsibilities

• Interact with customers by phone, text, and email to answer questions and resolve concerns.
• Coordinate and process duties with Sales, Technical, and Administrative teams; address caller needs.
• Collect accounts receivable, verify customer information, and make phone sales.

Skills

Customer service

Communication

Time management

Multitasking

Tools

CRM software

Job description

Weed Man is seeking a Customer Service Representative for a fully remote role. You will handle inquiries via phone, text, and email while collaborating with Sales, Technical, and Administrative teams to ensure smooth operations and customer satisfaction.

The ideal candidate has excellent communication and organizational skills, can manage multiple tasks, and possesses prior customer service experience. This full-time remote position offers a competitive hourly wage and benefits.