Remote Customer Service & Sales Specialist

Weed Man; Columbia (SC); Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Remote work

Dental insurance

Vision insurance

Holiday pay

Job summary

Weed Man is seeking a Customer Service Representative to handle high-volume calls and emails from home, coordinating with Sales, Technical and Administrative teams to ensure accurate information and prompt service.

The role emphasizes multitasking, detail-orientation, and professionalism in a fast-paced office environment. Full-time, remote position with strong growth opportunities through training and advancement.

Qualifications

• Excellent oral & written communication skills.
• Advanced problem-solving skills.
• Proven time management.
• Ability to perform multiple tasks simultaneously, accurately, & in correct priority.
• Previous customer service experience.

Responsibilities

• Answer a large volume of incoming phone calls and address callers' needs.
• Interact with customers by phone, text and email to answer questions, resolve concerns, collect accounts receivable, verify customer information, and make phone sales.
• Coordinate and process duties with Sales, Technical, and Administrative managers.

Skills

Excellent oral & written communication

Advanced problem-solving

Time management

Multitasking

Customer service experience

Tools

High speed Internet

Webcam

Noise-canceling headphones

Desktop/Laptop

Distraction-free workspace

Dual monitors preferred

Job description

Weed Man is seeking a Customer Service Representative to handle high-volume calls and emails from home, coordinating with Sales, Technical and Administrative teams to ensure accurate information and prompt service.

The role emphasizes multitasking, detail-orientation, and professionalism in a fast-paced office environment. Full-time, remote position with strong growth opportunities through training and advancement.