Remote Customer Support Specialist

MCI; Georgia; On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Career Growth

Job summary

MCI is hiring Remote Call Center Representatives to provide exceptional customer support from home. This role is perfect for those who thrive in a fast-paced environment.

Candidates should have at least a high school diploma or GED, excellent communication skills, and experience in customer service. MCI offers competitive compensation, health benefits after 60 days, and various incentives including paid time off and career growth opportunities.

Qualifications

• Must be 18 years or older.
• 1+ year of experience in a call center or customer service role.
• Reliable internet connection and a quiet home workspace.

Responsibilities

• Answer inbound calls and respond to customer inquiries.
• Resolve customer issues efficiently while maintaining a positive attitude.
• Document all interactions accurately in the CRM system.

Skills

Excellent verbal and written communication skills

Ability to multitask and manage time effectively

Proficient with computers and customer service software

Education

High school diploma or GED

Job description

MCI is hiring Remote Call Center Representatives to provide exceptional customer support from home. This role is perfect for those who thrive in a fast-paced environment.

Candidates should have at least a high school diploma or GED, excellent communication skills, and experience in customer service. MCI offers competitive compensation, health benefits after 60 days, and various incentives including paid time off and career growth opportunities.