Remote Customer Support Specialist (Call Center)

MCI; Kansas; On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health, dental, and vision coverage

Retirement savings program

Career growth opportunities

Paid training and development

Job summary

MCI, a leading tech-enabled business services company, is seeking remote customer service professionals to join their team. Responsibilities include handling customer inquiries via phone, email, and chat, and providing accurate product information.

Qualified candidates must be 18+, possess a high school diploma or GED, and have experience in customer service. The role offers flexible shifts, competitive compensation, and various employee benefits.

Qualifications

• Must be 18 years or older.
• Previous experience in customer service or call center environment is preferred.
• High-speed internet and a distraction-free home office setup.

Responsibilities

• Handle customer inquiries via phone, email, and chat with professionalism.
• Provide accurate information about products and services.
• Collaborate with team members to improve service delivery.

Skills

Interpersonal skills

Problem-solving skills

Time management

Software proficiency

Education

High school Diploma or GED

Job description

MCI, a leading tech-enabled business services company, is seeking remote customer service professionals to join their team. Responsibilities include handling customer inquiries via phone, email, and chat, and providing accurate product information.

Qualified candidates must be 18+, possess a high school diploma or GED, and have experience in customer service. The role offers flexible shifts, competitive compensation, and various employee benefits.