Remote Customer Service & Sales Support Specialist

Weed Man; South Carolina; Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health benefits

Bonus program

Industry training

Advancement opportunities

Work from home

Paid time off

Job summary

Weed Man is seeking a Customer Service Representative for a fully remote role in the United States. You will handle a high volume of calls, emails, and texts, coordinating with multiple departments to address customer needs and drive sales.

The role emphasizes excellent communication, problem-solving, and the ability to multitask in a fast-paced environment. A supportive team and opportunities for career advancement are offered.

Qualifications

• Previous customer service experience
• Excellent oral & written communication skills
• Advanced problem-solving skills
• Proven time management abilities
• Ability to perform multiple tasks simultaneously and prioritize correctly

Responsibilities

• Answer a large volume of incoming phone calls, texts and emails
• Coordinate and process duties with Sales, Technical, and Administrative managers
• Address caller questions and resolve concerns
• Verify customer information and collect accounts receivable where needed
• Make phone sales and support customer needs

Skills

Customer service experience

Oral and written communication

Time management

Multitasking

Problem solving

Job description

Weed Man is seeking a Customer Service Representative for a fully remote role in the United States. You will handle a high volume of calls, emails, and texts, coordinating with multiple departments to address customer needs and drive sales.

The role emphasizes excellent communication, problem-solving, and the ability to multitask in a fast-paced environment. A supportive team and opportunities for career advancement are offered.