Remote Customer Service/Sales Representative

Agent Alliance Inc.; Buffalo (NY); Remote; USD 65,000 - 75,000; Full time

Benefits offered by this job

Stock options

Bonuses

Training program

Remote work flexibility

Job summary

Agent Alliance Inc. is seeking representatives who can work remotely with prospective benefit package customers.

You will reach out to interested individuals, schedule Zoom meetings, tailor plans to client needs, and maintain client relationships while providing top-notch service. The role emphasizes proactive communication, organization, and an entrepreneurial mindset, with a compensation structure that includes commissions and monthly bonuses.

Qualifications

• Reach out to individuals who have requested information on the plans we offer.
• Schedule Zoom meetings with these members.
• Customize new benefit plans to fit client needs.
• Establish and maintain relationships with clients.
• Perform benefit reviews for existing clients and assist with claims or adjustments.
• Provide attentive customer service and administrative support.
• Respond to client questions and resolve concerns.
• Ensure documentation is accurate and up-to-date.

Responsibilities

• Reach out to individuals who requested information on our plans.
• Schedule Zoom meetings with these members.
• Customize new benefit plans to fit current client needs.
• Maintain ongoing relationships with clients and prospects.
• Assist with claims or adjustments as needed.
• Provide excellent customer service and administrative support.
• Address client questions and concerns promptly.
• Update all documentation as required.

Skills

Strong communication

Entrepreneurial mindset

Team player

Job description

Our representatives meet remotely with individuals who have signed up for benefit packages that protect their families beyond their employer's coverage. They consult with families, explain available options, and help them choose the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements:

• Reach out to individuals who have requested more information on the plans we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members' needs
• Respond to and resolve client questions and concerns
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits:

• Medical, Dental, Vision, and Hearing insurance
• Company stock options offered
• Performance-based bonuses
• Comprehensive paid training program
• Flexible work schedule with the ability to work from home
• Expected First-Year Earnings: $65,000 - $75,000
• This position features a highly competitive performance-based commission pay structure paired with monthly bonuses, allowing top performers to exceed the average first-year range significantly.