Remote Customer Service/Sales Representative

Agent Alliance; Buffalo (NY); Remote; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Hearing保险

Stock options

Bonuses

Training program

Work from home

Job summary

Agent Alliance is seeking representatives to work remotely with individuals who signed up for benefit packages, guiding them to choose plans that fit their families' needs. You will reach out to interested individuals, schedule meetings, customize plans, and maintain strong client relationships to ensure accurate documentation and timely updates.

The role emphasizes excellent communication, ambition, motivation, and organization, with a comprehensive training program and a performance-driven

Responsibilities

• Reach out to individuals who have requested more information on the plans we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members' needs
• Respond to and resolve client questions and concerns
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Job description

Our representatives meet remotely with individuals who have signed up for benefit packages that protect their families beyond their employer's coverage. They consult with families, explain available options, and help them choose the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements

• Reach out to individuals who have requested more information on the plans we offer
• Schedule Zoom meetings with these members
• Customize new benefit plans and adjust existing plans to fit the current needs of each client
• Establish and maintain relationships with existing and new clients
• Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
• Provide attentive customer service and any necessary administrative support in response to members' needs
• Respond to and resolve client questions and concerns
• Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule

Benefits

• Medical, Dental, Vision, and Hearing insurance
• Company stock options offered
• Performance-based bonuses
• Comprehensive paid training program
• Flexible work schedule with the ability to work from home
• Expected First-Year Earnings: $65,000 - $75,000
• This position features a highly competitive performance-based commission pay structure paired with monthly bonuses, allowing top performers to exceed the average first-year range significantly.