Remote - Customer Service Representative – Hotel Reservations

Wanderwell Collective; Georgia; Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flexible remote

Training provided

Supportive team

Performance-based income

Travel discounts

Job summary

Wanderwell Collective is seeking a Customer Service Representative for Hotel Reservations, fully remote. You will assist clients in booking, updating, and managing hotel reservations from home, delivering exceptional service and maintaining accurate records.

Ideal candidates bring strong communication, hospitality skills, and reliable internet access. Flexible remote schedule, AI-assisted screening, and travel perks are part of the offering.

Qualifications

• Strong communication and hospitality skills.
• Professional, detail-oriented, and self-motivated.
• Basic computer proficiency and reliable internet.
• Customer service or hospitality experience is a plus.

Responsibilities

• Help clients choose and book hotel accommodations
• Provide details on amenities, pricing, and availability
• Manage reservation changes and maintain accurate records
• Communicate professionally via phone, email, and messaging

Skills

Communication

Hospitality

Professionalism

Detail-oriented

Self-motivated

Tools

Basic computer skills

Job description

Customer Service Representative – Hotel Reservations (Remote)

About The Role

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.

Key Responsibilities

• Help clients choose and book hotel accommodations
• Provide details on amenities, pricing, and availability
• Manage reservation changes and maintain accurate records
• Communicate professionally via phone, email, and messaging

Qualifications

• Strong communication and hospitality skills
• Professional, detail-oriented, and self-motivated
• Basic computer proficiency and reliable internet
• Customer service or hospitality experience is a plus

What We Offer

• Flexible remote schedule
• Training and access to booking tools
• Supportive team culture
• Income-earning possibilities based on performance
• Travel discounts and perks

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.