Customer Service Hospitality – Reservations

Wanderwell Collective; California; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible remote work

Full training

Booking system access

Performance-based pay

Travel discounts

Job summary

Wanderwell Collective in California offers a remote role helping clients book and manage hotel reservations from a home office. You will provide excellent customer service and detailed information on hotel options to ensure a smooth reservation process.

You will communicate promptly via phone, email, or messaging, assisting clients with selecting hotels and updating bookings. The position includes flexible remote hours, full training, travel discounts, and performance-based earning opportunities.

Qualifications

• Strong communication and customer service skills.
• Professional, detail-oriented, and self-motivated.
• Basic computer skills and reliable internet connection.
• Hospitality or customer service experience is a plus.

Responsibilities

• Assist clients in selecting and booking hotels
• Share accurate details on amenities, pricing, and availability
• Manage and update reservation details
• Communicate promptly and professionally via phone, email, or messaging

Skills

Communication

Customer Service

Attention to Detail

Self-motivated

Internet Connectivity

Job description

About The Role

Join our team and assist clients with booking and managing hotel reservations. You'll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process - all from your home office.

Key Responsibilities

• Assist clients in selecting and booking hotels
• Share accurate details on amenities, pricing, and availability
• Manage and update reservation details
• Communicate promptly and professionally via phone, email, or messaging

Qualifications

• Strong communication and customer service skills
• Professional, detail-oriented, and self-motivated
• Basic computer skills and reliable internet connection
• Hospitality or customer service experience is a plus

What We Offer

• Flexible remote schedule
• Full training and booking system access
• Supportive team environment
• Income-earning possibilities based on performance
• Travel discounts and perks

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.