Remote | Customer Service Representative -Hotel Reservations | Entry Level

Lever, Inc.; East Texas (PA); Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

Flexible remote schedule

Booking tools training

Supportive team culture

Performance-based earnings

Travel discounts

Job summary

Lever, Inc. is seeking a Customer Service Representative for Hotel Reservations to work remotely. You will assist clients with booking, updating, and managing hotel reservations while delivering outstanding service.

This role emphasizes clear communication, attention to detail, and professionalism across phone, email, and messaging, with training and access to booking tools provided.

Qualifications

• Strong communication and hospitality skills.
• Professional, detail-oriented, and self-motivated.
• Basic computer proficiency and reliable internet.
• Customer service or hospitality experience is a plus.

Responsibilities

• Help clients choose and book hotel accommodations
• Provide details on amenities, pricing, and availability
• Manage reservation changes and maintain accurate records
• Communicate professionally via phone, email, and messaging

Skills

Communication skills

Hospitality

Detail-oriented

Self-motivated

Computer literacy

Job description

Customer Service Representative – Hotel Reservations (Remote)

About the Role:

Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.

Key Responsibilities:

• Help clients choose and book hotel accommodations
• Provide details on amenities, pricing, and availability
• Manage reservation changes and maintain accurate records
• Communicate professionally via phone, email, and messaging

Qualifications:

• Strong communication and hospitality skills
• Professional, detail-oriented, and self-motivated
• Basic computer proficiency and reliable internet
• Customer service or hospitality experience is a plus

What We Offer:

• Flexible remote schedule
• Training and access to booking tools
• Supportive team culture
• Income-earning possibilities based on performance
• Travel discounts and perks

$45,000 - $70,000 a year