Remote Customer Service Rep I — Insurance Solutions

Amynta Group; Arizona; Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Job summary

Amynta Group is seeking a Customer Service Representative I to support our nationwide network of agents. You will handle routine policy reviews, billing questions, and coverage inquiries, communicating with agents and carriers across phone, email, and chat in a fast-paced environment.

This entry-level role offers comprehensive training, growth opportunities, and a schedule Monday–Friday 8:00 a.m.–5:00 p.m. PST, with benefits including medical, dental, and 401(k) matching.

Qualifications

• High school diploma or equivalent required.
• Excellent written and verbal communication.
• Ability to evaluate policy information and take appropriate action.
• Proficiency with Microsoft Office and web-based systems.

Responsibilities

• Provide routine customer service and policy support to agents and carriers.
• Communicate via phone, chats, and emails while navigating multiple systems.
• Research and resolve customer inquiries adhering to service standards; escalate when needed.
• Maintain knowledge of products, services, and promotions.
• Process applications, binders, endorsements, and other policy issuance documents.

Skills

Customer service

Policy support

Multichannel communication

Time management

Problem solving

Microsoft Office

Remote-ready

Education

High school diploma or equivalent

Tools

Microsoft Office

CRM systems

Job description

Amynta Group is seeking a Customer Service Representative I to support our nationwide network of agents. You will handle routine policy reviews, billing questions, and coverage inquiries, communicating with agents and carriers across phone, email, and chat in a fast-paced environment.

This entry-level role offers comprehensive training, growth opportunities, and a schedule Monday–Friday 8:00 a.m.–5:00 p.m. PST, with benefits including medical, dental, and 401(k) matching.