Remote Customer Service Rep | Fast-Paced Call Center

Global Response, LLC; United States; À distance; USD 17 000 - 19 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Dental Insurance

Vision Insurance

401k Savings Plan

Career advancement

Monthly drawings

Paid time off

Casual environment

DailyPay

Résumé du poste

Connexus Resource Group is seeking a Customer Service Representative - Call Center Agent to support customers via inbound/outbound calls, emails, and live chat from home. You will resolve questions, document interactions, and escalate issues as needed.

Ideal candidates have strong communication, a customer-focused mindset, and the ability to multitask across systems in a fast-paced environment. Training and benefits provided.

Qualifications

• Prior customer service experience preferred.
• Call center experience preferred.
• Strong written and verbal communication required.
• Typing 30+ WPM and basic computer skills.

Responsabilités

• Answer inbound and outbound customer calls, emails, and live chats.
• Assist customers with questions and account-related inquiries.
• Identify, escalate, and document priority issues when necessary.
• Record interactions across multiple systems.
• Follow up on complex interactions to ensure resolution.

Connaissances

Call center experience

Strong communication skills

Customer service experience

Typing 30+ WPM

Multitasking

Professionalism

Description du poste

Connexus Resource Group is seeking a Customer Service Representative - Call Center Agent to support customers via inbound/outbound calls, emails, and live chat from home. You will resolve questions, document interactions, and escalate issues as needed.

Ideal candidates have strong communication, a customer-focused mindset, and the ability to multitask across systems in a fast-paced environment. Training and benefits provided.