Remote Customer Service Pro — Temporary with Growth Potential

Cambia Health; Bend (OR); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Remote work options

Job summary

Cambia Health in Bend, Oregon is seeking a Temporary Customer Service Professional I to support callers about benefits, claims and eligibility, with remote options. You will act as a bridge between members and plans, providing guidance and resources while maintaining confidentiality.

The role emphasizes empathy, problem-solving, and the ability to work independently or with a team in a fast-paced environment. Starting pay is hourly with remote work potential.

Qualifications

• High school diploma or equivalent required.
• 6 months of customer service call center experience or related experience with extensive customer contact.
• Proficient PC skills and ability to navigate multiple applications while on calls.

Responsibilities

• Answer calls about benefits, claims, and eligibility.
• Research to find answers when information is not readily available.
• Provide accurate, compliant information with a helpful demeanor.
• Tailor communications to meet each caller's needs and adapt to changes.

Skills

Multitasking

Resilience

Empathy

Problem solving

Decision making

Adaptability

Teamwork

Data privacy

Education

High school diploma or equivalent

Job description

Cambia Health in Bend, Oregon is seeking a Temporary Customer Service Professional I to support callers about benefits, claims and eligibility, with remote options. You will act as a bridge between members and plans, providing guidance and resources while maintaining confidentiality.

The role emphasizes empathy, problem-solving, and the ability to work independently or with a team in a fast-paced environment. Starting pay is hourly with remote work potential.