Remote Customer Service Pro – Paid Training & Benefits

Velocitii; Arizona; Remote; USD 22,000 - 24,000; Full time

Benefits offered by this job

Remote work

Company equipment

Healthcare

Life insurance

401(k)

Paid holidays

PTO accrual

Mentorship

Job summary

Velocitii is hiring Remote Customer Service Representatives in the United States, with openings in Arizona, Florida, or Texas. The role offers a competitive pay rate of $16.00–$17.50 per hour, paid training, and growth opportunities through annual bonuses and merit raises.

Work remotely from a distraction-free home office, with Monday–Friday shifts starting between 8:30–9:30 AM EST and no weekend work. Benefits include healthcare, life insurance, 401(k) starting after hire, and company-provided

Qualifications

• 6+ months in a call-center environment.
• 1+ year of customer service experience.
• Ability to navigate multiple computer systems.
• Experience in a virtual desktop environment.
• Distraction-free remote workspace.
• High school diploma or GED.
• 1–2 years of health insurance experience.
• Knowledge of medical/dental terminology or claims processing.
• Participate in virtual interviews using a computer with a working camera.

Responsibilities

• Answer incoming calls and provide friendly, professional support
• Meet performance goals while maintaining quality service

Skills

Call center experience

Customer service experience

Navigate multiple computer systems

Virtual desktop environment

Distraction-free remote workspace

High school diploma or GED

Health insurance knowledge

Medical/dental terminology

Camera for virtual interviews

Education

High school diploma or GED

Job description

Velocitii is hiring Remote Customer Service Representatives in the United States, with openings in Arizona, Florida, or Texas. The role offers a competitive pay rate of $16.00–$17.50 per hour, paid training, and growth opportunities through annual bonuses and merit raises.

Work remotely from a distraction-free home office, with Monday–Friday shifts starting between 8:30–9:30 AM EST and no weekend work. Benefits include healthcare, life insurance, 401(k) starting after hire, and company-provided