Remote Customer Service & Order Support Pro

Patterson Companies, Inc.; Missouri; Remote; USD 24.000 - 31.000; Vollzeit

Benefits dieser Stelle

Medical coverage

401(k) match

Paid time off

Holiday pay

Volunteer time off

Educational assistance

Parental/adoption leave

EAP program

Patterson Perks Program

Zusammenfassung

Patterson Companies, Inc. is seeking a Customer Service Representative II to assist internal and external customers and sales reps with order entry with professionalism and speed. You will maintain records, respond to inquiries, and support sales initiatives in a primarily remote MO-based role.

The role emphasizes accurate processing, strong communication, and the ability to multitask across systems while delivering exceptional service. Local travel up to 10% may be required.

Qualifikationen

• High School Degree or equivalent.
• Exceptional customer service and organizational skills.
• Accuracy and strong attention to detail.
• Effective verbal, written, and interpersonal communication skills.
• General computer proficiency including MS Office.

Aufgaben

• Process and ensure accuracy of customer transactions in order entry systems (orders, quotes, returns).
• Maintain accurate customer and territory records and document all customer interactions.
• Generate reports and monitor shipment dates to ensure timely delivery.
• Adhere to accounts receivable policies and company regulations.
• Provide strong customer service and sales support; communicate customer needs to sales or management.

Kenntnisse

Customer service

Attention to detail

Communication

MS Office

Verbal/written communication

Ausbildung

Associate’s degree or equivalent

Tools

SAP ERP

Jobbeschreibung

Patterson Companies, Inc. is seeking a Customer Service Representative II to assist internal and external customers and sales reps with order entry with professionalism and speed. You will maintain records, respond to inquiries, and support sales initiatives in a primarily remote MO-based role.

The role emphasizes accurate processing, strong communication, and the ability to multitask across systems while delivering exceptional service. Local travel up to 10% may be required.