Remote Customer Service Associate - Entry Level

Spade Recruiting; Olive Branch (MS); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Fully Remote Opportunity

Flexible Scheduling

Weekly pay

Performance bonuses

Job summary

Spade Recruiting is seeking a remote Benefits Advisor to assist union members with their options, answer questions, and guide families through decisions. You’ll connect with members, schedule consultations, present programs clearly, and ensure accurate digital applications while maintaining compliance.

The role includes ongoing training and leadership development in a supportive environment. This fully remote position offers flexible scheduling, weekly pay, and a comprehensive benefits package

Qualifications

• Strong communication and interpersonal abilities.
• A professional, positive, and service-oriented mindset.
• Excellent relationship-building skills.
• Organized, reliable, and self-driven work habits.
• Comfortable using computers, virtual meeting platforms, and digital tools.
• Customer service or sales experience is beneficial, but not required.
• Must be legally authorized to work in the United States or Canada.

Responsibilities

• Managing inbound and outbound communication with union members.
• Scheduling and conducting virtual or phone consultations.
• Presenting benefit programs in a clear, professional, and engaging way.
• Completing digital applications and documentation accurately.
• Upholding compliance standards and quality control expectations.
• Participating in ongoing training, mentorship, and leadership development programs.

Skills

Communication skills

Interpersonal skills

Customer service

Relationship building

Organizational skills

Tech savvy

Tools

Virtual meeting platforms

Digital tools

Job description

Spade Recruiting is seeking a remote Benefits Advisor to assist union members with their options, answer questions, and guide families through decisions. You’ll connect with members, schedule consultations, present programs clearly, and ensure accurate digital applications while maintaining compliance.

The role includes ongoing training and leadership development in a supportive environment. This fully remote position offers flexible scheduling, weekly pay, and a comprehensive benefits package