Remote Customer Service Agent - Full Time

jobspromotor; Dallas (TX); Hybrid; USD 28,000 - 41,000; Full time

Job summary

American Airlines in Dallas seeks an Agent, Customer Services to join our team. You will deliver exceptional customer service to passengers, handle check-in processes, and assist with security procedures across shifts.

Fluency in English and German is required, HS diploma, prior customer service preferred. This is a full-time role based in Dallas, with 8-hour shifts and weekend availability.

Qualifications

• High School diploma required.
• Excellent English and German communication.
• Previous customer service experience preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide excellent customer service and ensure a consistent experience at all touchpoints.
• Handle check-in, security and related terminal duties as required.
• Adhere to all airline procedures and safety guidelines while assisting customers.

Skills

Customer service

Communication skills

English language

German language

Attention to detail

Team player

Education

High School Diploma

Tools

Saber knowledge

QIK Saber

Job description

American Airlines in Dallas seeks an Agent, Customer Services to join our team. You will deliver exceptional customer service to passengers, handle check-in processes, and assist with security procedures across shifts.

Fluency in English and German is required, HS diploma, prior customer service preferred. This is a full-time role based in Dallas, with 8-hour shifts and weekend availability.