Agent, Customer Services

jobspromotor; Dallas (TX); Hybrid; USD 28,000 - 41,000; Full time

Job summary

American Airlines in Dallas seeks an Agent, Customer Services to join our team. You will deliver exceptional customer service to passengers, handle check-in processes, and assist with security procedures across shifts.

Fluency in English and German is required, HS diploma, prior customer service preferred. This is a full-time role based in Dallas, with 8-hour shifts and weekend availability.

Qualifications

• High School diploma required.
• Excellent English and German communication.
• Previous customer service experience preferred.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide excellent customer service and ensure a consistent experience at all touchpoints.
• Handle check-in, security and related terminal duties as required.
• Adhere to all airline procedures and safety guidelines while assisting customers.

Skills

Customer service

Communication skills

English language

German language

Attention to detail

Team player

Education

High School Diploma

Tools

Saber knowledge

QIK Saber

Job description

### ( Agent, Customer Services ) American Airlines Careers Dallas, American Airlines Work From Home Careers @JobspromotorFull Time12-Jul-2026Apply now##### OverviewCompany **American Airlines**Salary**$20 - $30/Hour**Experience**2**Job type**Full Time**Updated**12-Jul-2026**Location**Texas, 5**Discover morejobjobscustomer## ( Agent, Customer Services ) American Airlines Careers Dallas, American Airlines Work From Home Careers @Jobspromotor**Hiring Organization:** American Airlines**Post Name**: Agent, Customer Services**Qualification:** High School**Industry:** Private**Employment Type:** Full Time**Work Hours:** 8 Hours**Salary:** $20 – $30/Hour**Location:**Dallas, TX### Full Job Description Is it safe to say that you are prepared to investigate a universe of conceivable outcomes, both at work and during your downtime? Join our American Aircrafts family, and you'll venture to the far corners of the planet, develop your skill and become the most ideal form of you. As you set out on another excursion, you'll handle difficulties with adaptability and elegance, mastering new abilities and propelling your vocation while having a great time. Go ahead and improve both your own and work life and bounce ready!( Agent, Customer Services ) American Airlines Careers Dallas, American Airlines Work From Home Careers @JobspromotorFor what reason you'll adore this workThis is a temporary work, 20 hours/week (4 hours/day) at our Munich Air terminal group. This position will be dependable to help the Head supervisor in conveying a protected and top of the line air terminal experience to our clients. You will be supposed to have a comprehension of all areas of client support and security and to work deftly across all capabilities in the two regions. On an everyday premise, you will report into and take guidance from the Senior supervisor, Lead Specialist and ISC in client care and security..What you'll do* Give a reliably excellent client support and guarantee a consistent involvement with all contact focuses* Play out a scope of air terminal related obligations and is ready to help the everyday activity in any way expected in the accompanying regions: Registration, Security, Doors, Move, Appearance, Stuff Administrations and tagging (ATAC)* Play out all client assistance and security capabilities where traveler contact is involved, for example actually take a look at travelers' records and screen travelers at registration and at the flight door* Work intimately with and take guidelines from the Lead Specialists liable for the flight/workspaces/shift* Direct pertinent regulatory obligations for example ATAC, pre-flight and post flight takeoff* Address American Carriers by sticking to the uniform guidelines and by embracing a client centered approach consistently* Advance and sell American Aircrafts administrations and items to our clients* Join in and complete all necessary preparation by given cutoff times* Stick to and advance safe working practices all times* Complete some other sensible obligations reliable with the postAll you'll require for progressLeast Capabilities Training and Earlier Professional trainingAstounding relational abilities* Have an answer orientated approach* Can determine clashes inside time requirements and without letting completely go* Can deal with pressure successfully and work with least management* Have areas of strength for a concentration and appreciate up close and personal contact with clients* Be a delegate of the organization consistently* Be all around prepped appearance and stick to the uniform norms consistently* Be willing and ready to work in a shift climate (counting ends of the week, bank and public occasions)* Be solid and reliable* Follow all American Aircrafts approaches and techniques* Can convey both composed and verbally in English and in German* Be willing and ready to finish all significant preparation effectively* Favored Capabilities Training and Earlier Professional trainingPC information including Microsoft Word, Succeed and email* Working information on Saber or QIK Saber would be a benefit* Earlier client administrations experience would be a benefit* Earlier air terminal experience would be a benefit( Agent, Customer Services ) American Airlines Careers Dallas, American Airlines Work From Home Careers @Jobspromotor