Enterprise Renewal Strategist

CrowdStrike, Inc.; Sunnyvale (CA); Remote; USD 110,000 - 160,000; Full time

Benefits offered by this job

Market-leading compensation and equity

Wellness programs

Generous vacation and holidays

Parental and adoption leave

Professional development opportunities

Employee networks and volunteering

Vibrant office culture

Great Place to Work Certification

Job summary

CrowdStrike, Inc. is seeking an Enterprise Renewal Sales Specialist to join our Global Renewals team. You will help protect and grow ARR by coordinating renewal strategy with Strategic and Enterprise Field Sales, while driving renewal and expansion opportunities.

You will manage renewals with a focus on SaaS subscriptions, using MS Excel and Salesforce CPQ to ensure accurate forecasting and favorable terms. This role emphasizes cross-functional collaboration and timely renewal execution.

Qualifications

• High tech, SaaS, cybersecurity experience preferred.
• Experience with Annual Recurring Revenue business model.
• 5 years of experience in Enterprise Renewals, Deal Support, Contract Management or Customer Success.
• Previous experience managing SaaS Subscription renewals processes.
• Experience with MS Excel.
• Experience using Salesforce.com and/or Salesforce CPQ.
• Ability to balance a wide variety of daily tasks and adjust priorities in a fast-paced environment.
• Tech savvy and excited to work in a fast-paced environment.
• Exceptional communication skills and strong business partnership with sales.
• Ability to work independently or in a team environment.

Responsibilities

• Protect and Grow ARR by supporting renewal contracts before expiration.
• Collaborate on renewal strategy and drive renewal/Flex alignment.
• Support expansion strategy around renewal (Flex, Reflex, Upsell).
• Drive renewal execution and close process (negotiate terms, price uplift).
• Present renewal offers 90–120 days before contract expiration.
• Own contract processes and Flex activations.
• Research license purchases and utilization; advise renewal proposals.
• Structure renewal scenarios including Flex GTM conversions and upgrades.
• Be SME on subscription management and renewals for enterprise customers.
• Flag renewal risks early and drive accurate renewals forecasting.
• Collaborate with Field sales and Customer Value Architects on at-risk accounts.
• Be a trusted resource for sales on renewal processes and policies.

Skills

Enterprise Renewals

Deal Support

Contract Management

Customer Success

MS Excel

Salesforce CPQ

Communication

Time Management

AI Decision Support

Tools

Salesforce CPQ

Salesforce

AI tools

Job description

CrowdStrike, Inc. is seeking an Enterprise Renewal Sales Specialist to join our Global Renewals team. You will help protect and grow ARR by coordinating renewal strategy with Strategic and Enterprise Field Sales, while driving renewal and expansion opportunities.

You will manage renewals with a focus on SaaS subscriptions, using MS Excel and Salesforce CPQ to ensure accurate forecasting and favorable terms. This role emphasizes cross-functional collaboration and timely renewal execution.