Remote Customer Growth & Success Manager

Payoneer Inc.; Naples (FL); Remote; USD 75,000 - 100,000; Full time

Job summary

Payoneer Inc. in Florida is seeking a highly motivated Customer Success Manager to help SMBs and professional businesses in North America pay and get paid globally with Payoneer’s fast, secure, low-cost solutions.

You will oversee key customer relationships, identify growth opportunities, and collaborate with Product, Marketing and Operations to execute growth strategies. Strong account management, analytical, and communication skills are essential in this fast-paced, entrepreneurial environment.

Qualifications

• Oversee and manage current customer engagement and growth.
• Identify business opportunities and develop go-to-market plans.
• Maintain accurate customer data and CRM tracking.
• Collaborate with Product and Marketing to enhance regional portfolio.
• Analyze business performance and identify drivers of growth.
• Develop opportunities to onboard new accounts.
• Create success stories and case studies.
• Represent Payoneer at industry events to boost awareness.

Responsibilities

• Oversee and manage current customer engagement and growth.
• Identify business opportunities and develop go-to-market plans.
• Maintain accurate customer data and CRM tracking.
• Collaborate with Product and Marketing to enhance regional portfolio.

Skills

Account management

Business development

Sales skills

Analytical thinking

Communication skills

Forecasting

Education

Bachelor's degree in business

Tools

CRM systems

Job description

Payoneer Inc. in Florida is seeking a highly motivated Customer Success Manager to help SMBs and professional businesses in North America pay and get paid globally with Payoneer’s fast, secure, low-cost solutions.

You will oversee key customer relationships, identify growth opportunities, and collaborate with Product, Marketing and Operations to execute growth strategies. Strong account management, analytical, and communication skills are essential in this fast-paced, entrepreneurial environment.