Remote Customer Growth Advocate (Onboarding & Outreach)

FBSPL; United States; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Pre-qualified leads

Training and mentorship

Performance-based compensation

Flexible role

Job summary

A technology solutions provider in the United States is seeking a Customer Growth Representative. This role involves connecting with small and mid-sized businesses to guide them through the onboarding for POS systems and payment solutions. The ideal candidate will possess strong communication skills and a willingness to learn while working independently. This position offers performance-based compensation, training, and opportunities for long-term advancement within a supportive team culture.

Qualifications

• Experience in customer-facing, outreach, or relationship-based roles is helpful but not required.
• Basic computer skills and familiarity with virtual meetings.
• Comfort working independently in a remote environment.

Responsibilities

• Connect with business owners to learn about their current setup and needs.
• Introduce POS systems and payment tools that simplify daily operations.
• Attend scheduled meetings and follow up with interested businesses.
• Guide new clients through the onboarding process from first conversation through setup.
• Build trust through clear, friendly, and consistent communication.
• Track conversations, notes, and progress in the CRM system.
• Collaborate with your team to meet new business engagement goals.

Skills

Communication skills

Listening skills

Customer service

Job description

A technology solutions provider in the United States is seeking a Customer Growth Representative. This role involves connecting with small and mid-sized businesses to guide them through the onboarding for POS systems and payment solutions. The ideal candidate will possess strong communication skills and a willingness to learn while working independently. This position offers performance-based compensation, training, and opportunities for long-term advancement within a supportive team culture.