Customer Growth Representative

FBSPL; United States; Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Pre-qualified leads

Training and mentorship

Performance-based compensation

Flexible role

Career advancement opportunities

Job summary

A technology solutions provider in the United States is seeking a Customer Growth Representative. This role involves connecting with small and mid-sized businesses to guide them through the onboarding for POS systems and payment solutions. The ideal candidate will possess strong communication skills and a willingness to learn while working independently. This position offers performance-based compensation, training, and opportunities for long-term advancement within a supportive team culture.

Qualifications

• Experience in customer-facing, outreach, or relationship-based roles is helpful but not required.
• Basic computer skills and familiarity with virtual meetings.
• Comfort working independently in a remote environment.
• Comfort working remotely and managing tasks independently.
• Basic computer skills and familiarity with virtual meetings.

Responsibilities

• Connect with business owners to learn about their current setup and needs.
• Introduce POS systems and payment tools that simplify daily operations.
• Attend scheduled meetings and follow up with interested businesses.
• Guide new clients through the onboarding process from first conversation through setup.
• Build trust through clear, friendly, and consistent communication.
• Track conversations, notes, and progress in the CRM system.
• Collaborate with your team to meet new business engagement goals.

Skills

Communication skills

Listening skills

Customer service

Remote work readiness

Independent work

Tools

CRM software

Job description

We’re seeking a Customer Growth Representative to connect with small and mid-sized businesses and guide them through onboarding for POS systems and payment solutions. This role centers on outreach, relationship-building, and helping business owners adopt tools that support their daily operations.

If you enjoy conversations, learning how different businesses run, and helping people take the next step with confidence, this role offers variety, growth, and consistent interaction.

What You’ll Do

• Connect with business owners to learn about their current setup and needs
• Introduce POS systems and payment tools that simplify daily operations
• Attend scheduled meetings and follow up with interested businesses
• Guide new clients through the onboarding process from first conversation through setup
• Build trust through clear, friendly, and consistent communication
• Track conversations, notes, and progress in the CRM system
• Collaborate with your team to meet new business engagement goals

What You Bring

• Experience in customer-facing, outreach, or relationship-based roles is helpful but not required
• Strong communication and listening skills
• A positive, professional approach and willingness to learn
• Comfort working independently in a remote environment
• Basic computer skills and familiarity with virtual meetings

What You’ll Get

• Pre-qualified leads and scheduled conversations provided
• Training, mentorship, and ongoing support
• Performance-based compensation with growth potential
• Full-time, flexible role with a supportive team culture
• Opportunities for long-term advancement