Remote Customer Experience Specialist - Fitness Equipment

ForgeFit; Tampa (FL); A distancia; USD 40.000 - 50.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

401k

Paid time off

Ongoing training

Career growth opportunities

Descripción de la vacante

ForgeFit is seeking a Remote Customer Service Specialist to ensure a smooth customer experience. Responsibilities include answering queries, assisting with orders, and resolving issues efficiently. Ideal candidates have at least 1 year in customer service, strong communication skills, and a positive attitude. ForgeFit offers a collaborative remote working environment, competitive pay, and comprehensive benefits, including health, dental, and training opportunities.

Formación

• Minimum of 1 year in customer service or client-facing role.
• Proficient in managing multiple priorities and staying organized.
• Genuine desire to help others with a positive attitude.

Responsabilidades

• Respond to customer inquiries via phone, email, and chat.
• Assist customers with orders and product details.
• Collaborate with teams to resolve customer issues.
• Maintain accurate records of customer interactions.

Conocimientos

Customer service experience

Communication skills

Problem-solving skills

Organizational skills

Herramientas

CRM tools

Descripción del empleo

ForgeFit is seeking a Remote Customer Service Specialist to ensure a smooth customer experience. Responsibilities include answering queries, assisting with orders, and resolving issues efficiently. Ideal candidates have at least 1 year in customer service, strong communication skills, and a positive attitude. ForgeFit offers a collaborative remote working environment, competitive pay, and comprehensive benefits, including health, dental, and training opportunities.